Frequently Asked Questions (FAQ)

For urban localities (Medical Chowk, Dharampeth, Manish Nagar, Besa, Sadar, Sitabuldi, Pratap Nagar, Nandanvan, Wadi, Hingna Road, etc.), installation is typically completed within 24 hours. For rural tehsils under BharatNet, it takes 24 to 48 hours.

Our most popular plan is Fibre Basic Plus (₹599/month + GST), which delivers 100 Mbps symmetric optical speed, a massive 4,000 GB quota, and a Dual-Band 5 GHz router. If you want bundled entertainment, Fibre Prime OTT (₹799/month + GST) includes 150 Mbps speed along with Disney+ Hotstar, SonyLIV, and ZEE5.

You do NOT need to buy a router from the open market! Vidhish Enterprises provides a pre-configured, tested BSNL-approved optical ONT router. For long-term commitment packages (6 or 12-month advance payments), you receive a FREE Dual-Band (5 GHz + 2.4 GHz) Gigabit Wi-Fi ONT router with zero device cost!

Yes! All BSNL Bharat Fiber plans include a free landline telephone line with unlimited free national calls (Local + STD) to any network in India (Airtel, Jio, Vi, BSNL). You simply connect any standard landline instrument to the RJ-11 port on your optical router.

Under the Government of India's Revamped BharatNet Programme (Digital Bharat Nidhi), BSNL partners with local entrepreneurs to connect gram panchayats and rural tehsils with high-speed fiber. Vidhish Enterprises is the official BharatNet Udyami Partner covering rural Nagpur tehsils including Hingna, Kamptee, Umred, Saoner, Katol, Kalmeshwar, Ramtek, Mouda, Kuhi, Bhiwapur, Parseoni, and Narkhed with special plans starting from just ₹259/month.

Yes! BSNL provides IPv4 Static IP routing for high-speed commercial FTTH plans (such as ₹1,399 Fibre Elite and enterprise packages). This is ideal for hosting local servers, biometric attendance machines, remote CCTV DVR monitoring, and corporate VPN tunnels.

If your red LOS indicator light begins blinking, simply WhatsApp or call our local helpline at 93709 01110. Our Medical Chowk field technicians carry professional fusion splicing machines and OTDR optical power testers to restore your physical fiber line rapidly.

Bills are generated on the 1st of every month and are payable by the 21st. You can pay online via Google Pay, PhonePe, Paytm (search BSNL Broadband 0712), BSNL Quick Pay portal (portal2.bsnl.in), or directly at our office at 65, Rajabaksha, Medical Chowk, Nagpur.

Yes! BSNL allows easy premises shifting across any area in Nagpur District. Contact Vidhish Enterprises, and our engineers will survey optical line availability at your new address and shift your connection with minimal interruption.